About the experience
What can I expect from the event?
Dive into 60-120 minutes of heart-pounding fun at Prison Island in Dubai! Prison Island is an interactive adventure that combines the thrill of escape rooms with physical and mental challenges. Instead of escaping from a single room, teams of 2 to 5 players will take on a series of tasks in thematically designed cells, all while racing against the clock to earn points. Each cell offers a unique challenge, whether it's a physical test of balance or dexterity, or a mental puzzle requiring logic and quick thinking. Will your team come out on top? Let's find out… Get your tickets today for Prison Island in Dubai!
Where is the experience located?
Prison Island Dubai is located in Adventure Island at City Centre Deira - Food Central, Deira City Center - Port Saeed - Dubai.
Does the experience take place in an indoor or outdoor venue?
Prison Island is an indoor experience held in an air-conditioned venue.
How long does the experience last?
We recommend a 2 hour session. Minimum game time is 1 hour.
Will food and beverages be available on site for purchase?
Yes, food and beverages are available at the venue.
Please note that external food and drinks are not allowed.
Is there parking available?
3 hours free mall parking is available, please collect your receipt to redeem it.
What should I wear?
The Prison Island experience requires active wear and closed-toe shoes or sneakers.
Will there be merchandise for sale?
Yes, there are elements such as t-shirts, water bottles, and more! Find out more at our shop.
Is there an age requirement?
Prison Island is suitable for ages 8 and up. Children aged 8 to 11 must be accompanied by a participating adult on their team. Please note that some children might find the cells scary due to the lighting and sound effects.
About tickets
Can I purchase tickets at the door?
Yes, you can purchase tickets on-site, subject to availability. To save time and ensure you get to attend the session time of your choosing, we recommend purchasing tickets online. You can purchase tickets through the Fever App (available on Google Play and the Apple App Store) or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, you don't need to print your ticket. You can find your ticket in the "Tickets" section of the Fever App (available on Google Play and the Apple App Store). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the "Tickets" section. If you don't have the app installed, you can download it from the Apple App Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. Refunds are not allowed under any circumstances. For more information, you can consult our T&Cs.
About access to the experience
Do I need to arrive at the start of my scheduled session?
Yes, we recommend that you arrive 15 minutes before the start of your session.
Will there be strobe lights?
Yes, some rooms may have flashing lights or be dimly lit. Please inform the guards if these could be a concern for you.
Will restrooms be available on site?
Yes, restrooms are available at the venue.
Can I take photos or record the experience?
Yes, feel free to take photos at the venue. Phones are not allowed in certain rooms which are marked at the door. Please ensure not to disturb other customers and respect general privacy.
Is there a Lost & Found?
In case of lost items, please speak with the front desk staff of the venue or contact at +971 52 120 0061.
Are lockers available?
Yes, lockers are available for you to secure your belongings.
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